Home remodeling company: 10 questions to ask before hiring a contractor
When you're about to hire someone who you'll be entrusting your whole home to, there is no such thing as too many questions! Any home remodeling project should begin with a detailed hiring process to make sure you hire a reputable contractor with a reputable company. Credibility, experience, quality of work and efficiency should be some main points to consider. Here are 10 questions you should be asking before hiring a contractor or paying them a single penny:
How experienced is you team and how many years have you been in business?
Just like with any company, the more years in business, the better. Experience is always important, especially when it comes to remodeling projects. Having over 20 years in business with 100 years of combined staff experience is much better than only three years in business with 10 years of staff experience. Having less experience doesn't mean you have to eliminate a company from the get-go, but maybe place a question mark next to it to revise later.
Do you have a contracting license?
Requirements differ depending on which state you're in; but even if licenses aren't required, it's recommended that you select a contractor who does have a license to complete your home's remodeling project. Contracting licenses are comforting to homeowners as it proves that the contractor has gone through the necessary training and testing to earn a particular license. If the state mandates determines that a particular contractor worthy of a license then you should be fine.
Can I see your certificate of insurance?
Having proof in hand is always better than simply relying on their word. Physical confirmation that a company has both liability insurance and worker’s compensation insurance is essential when it comes to a home remodeling project. The last thing you want is to be held liable for damages caused by workers or any injuries to workers. While a good remodel result is definitely towards the top of your list of priorities, protecting yourself and your home should be the first priority.
Will you obtain necessary permits if you don't have them already?
Contractors don't always have the necessary permits required for your remodeling project. That being said, things will be a lot easier if he/she does obtain those permits. It makes things easier for you, and it also shows the contractor’s willingness to provide an additional, helpful service before the project even begins. Ultimately, you want the pros to be the ones taking charge!
When do you expect the project to be completed?
You'll definitely be inconvenienced for the duration of your home remodel. But it'd help if you knew exactly how long you'd be in that situation. Depending on how big the project is, the contractor probably won't be able to give you an exact date as to when the project will be completed; however, they should be able to give you a close estimate. If a job is not complete by the estimate given, then you'll deserve an explanation as to why it's not.
What is the payment schedule like? Is it an itemized bid?
You should have no trouble finding a contractor that allows you a payment schedule. Paying for the entire job up front is risky; rather, you'll want to pay for the work as it's completed. It also helps to have an itemized bid before the project is started. Having specific numbers to work with based on materials and labor costs is much better than just relying on vague estimations. Estimations leave gray areas that can lead to confusion and disagreement along the way.
Can you detail how many people will be working on the project?
This seems like a bit of an unnecessary question to ask, but you want to be completely sold on the process and the people completing the process. You'll want to know how many people will be working on the job and how often the project manager will be on-site overseeing it and giving you updates on the project. You want to be able to see that they are fully invested in the project.
What is the best way to get in contact with you? When is the best time to get in contact with you?
As we mentioned earlier, communication is extremely important when it comes to home remodeling projects. A general company phone number isn't good enough. Instead, you'll want direct contact with the project manager. Discuss early on with a home remodeling contractor their preferred method of communication. Whether it be through phone, email, text, in-person, it needs to be established from the very beginning, along with the best times for communication.
What warranties are offered for materials/labor?
Warranties provide support to home remodeling projects. If anything goes wrong from a labor or materials standpoint, it's good to have a warranty you won't have to pay for the issue to be resolved. A Plano, TX home remodeling company should have a set warranty that is discussed with you in advance and given to you in written form. Additionally, you should be able to get documentation of manufacturer warranties for the materials and parts used for your project.
Do you have references I can get in contact with?
References are extremely helpful! It'll give you an opportunity to speak with a previous client and see the quality of said contractor's work. Usually, the old customer will be very willing to speak with you and provide information on the contractor. You can discuss customer service, quality of work, similarity of projects, project timelines, etc. Speaking with a reference will help put you at ease and give you more solid footing when it comes to your contractor.
For all your home remodeling needs, give Nadine Floor Company a call at (469) 666-4531! We promise answers to all of your questions and prove our expertise when completing your home remodeling project. Please visit our website—nadinefloors.com—and our blog for more helpful remodeling information.